Owner FAQs

Answers to your frequently asked questions

• Are you licensed?

  Yes, we pride ourselves on excellence meaning that our Property Managers, Front Desk Administrator, and Maintenance Coordinator are all Licensed Real Estate Agents in the state of Arizona.

• Can I reach you after hours?

  For emergency maintenance we have an after hours number. Also, feel free to send us an email or leave a voicemail and we will get back as soon as possible.

• Can you put the money directly into my account?

  Yes, our accounting department would be happy to walk you through the process of going paperless.

• Do I get to see the lease or sign it?

  Owners receive a copy of the lease upon execution.

• Do you sell real estate too?

  Yes, we have a sales team that includes a few agents. Please see the “Contact Us” page.

• How is rent collection handled?

  Rent that is paid via cashiers check or money order is collected by our Licensed Front Desk Administrator.

• How long of a lease do you sign?

  It depends on your property type. If the property is a furnished rental we can rent it in 3, 6, and 12 month increments. If your property is multi-family we offer 6 and 12 month options. If your property is a single family residence we offer 12 month leases.

• How much security deposit do you charge the tenant?

  We charge 1.5x the rent. This is the legal limit for security deposits.

• How soon can you start managing my property?

  We go based on your needs! As soon as we have executed contracts, keys to the property, and a property inspection we’re ready to go.

• What type of properties do you manage?

  We manage furnished rentals, multi-family, and single family homes.

• Who holds the tenant security deposit?

  All security deposits are held in our trust account.